Product performance is paramount.
5-star quality
At Martin and Robson, we prioritize quality at every stage of our operations, from sourcing and processing to delivery. Our commitment to quality support ensures that our clients receive only the best magnetite products, tailored to meet their specific needs. Our world-class product quality and expert technical support will give you performance you can rely on, keeping your facility running efficiently and effectively. That’s why our customers give us 5 stars for product quality in our customer satisfaction surveys.
Quality management
The quality of our products are vital to our customer’s and our own success. That’s why we are ISO9001:2015 accredited, and follow a tight QC process. Some of the steps we take to ensure that you get the quality product that you need include:
- Analysis of raw material at our suppliers’ on-site laboratory using Davis Tube to review magnetic properties and a wet screen for sizing
- Quality confirmation upon arrival at our site
- Regular sampling during milling process
- Composite sample analysis upon production completion at our site laboratory using Davis Tube for magnetics and a Malvern Mastersize for sizing
We also use several external laboratories for independent analysis using the following equipment: magnachute for magnetic properties, wet screen for sizing, and pycnometer to measure density.
Questions on quality?
Technical support
Our team of experts are on hand 24/7 to ensure your product gets to you on time and performs as expected.
To help you get the most out of your magnetite-related operations, we work closely with industry specialists to offer training, workshops, plant audits, research, and any other relevant support.
We also invest in our own magnetite related research to make sure our team is always learning and is best placed to advise and support you.
Have you read our research paper studying the effect of magnetite grade and density on separation efficiency?
Want to know more about the people who will be helping you?
Jacques Nel
Managing Director
Joining the Sturrock and Robson Group in 2011 and M&R in 2015, Jacques oversees our operations across all territories, ensuring that the reputation of Martin and Robson is strengthened on an international scale.
Sharelle Ellen
Managing Director, Australia
With over 20 years in the Australian resources sector, Sharelle specialises in thinking outside the box to ensure our customers maximise their supply chain value.
Dewald Potgieter
Managing Director, South Africa
With 20 years’ experience within general, project, and engineering management, Dewald makes sure that our South African customers receive the highest quality of product, service, and support.
Otto Van Griethuysen
Global Supply Chain Manager
With 15 years of strategic, international freight and logistics experience, Otto will find the right logistical solution for your order.