5-star quality

Our world-class product quality and expert technical support will give you performance you can rely on, keeping your facility running efficiently and effectively. That’s why our customers give us 5 stars for product quality in our customer satisfaction surveys.

Quality management

The quality of our products are vital to our customer’s and our own success. That’s why we are ISO9001:2015 accredited, and follow a tight QC process. Some of the steps we take to ensure that you get the quality product that you need include:

  • Analysis of raw material at our suppliers’ on-site laboratory using Davis Tube to review magnetic properties and a wet screen for sizing
  • Quality confirmation upon arrival at our site
  • Regular sampling during milling process
  • Composite sample analysis upon production completion at our site laboratory using Davis Tube for magnetics and a Malvern Mastersize for sizing

We also use several external laboratories for independent analysis using the following equipment: magnachute for magnetic properties, wet screen for sizing, and pycnometer to measure density.

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Technical support

Our team of experts are on hand 24/7 to ensure your product gets to you on time and performs as expected.

To help you get the most out of your magnetite-related operations, we work closely with industry specialists to offer training, workshops, plant audits, research, and any other relevant support.

We also invest in our own magnetite related research to make sure our team is always learning and is best placed to advise and support you.

Have you read our research paper studying the effect of magnetite grade and density on separation efficiency?

Download here for free

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